When you own a retail store, your main security concern is theft. Whether it is employees or customers, when you experience theft, it can be incredibly detrimental to your business. Especially during particularly busy times of year, it can be easy to overlook some basic security measures. However, even small steps can save you hundreds or even thousands of dollars over time.
Regularly check your registers
During particularly busy days, it can be easy to overlook regular register checks. However, checking your registers several times throughout the day at irregular intervals helps you catch any discrepancies as soon as possible. You should look at discrepancies in both shortages and overages. While shortages can indicate that an employee is skimming cash off the top, overages can indicate that employees are overcharging clients to then take the difference at the end of the day. If you check your register and find these inconsistencies, you may have a thief on your hands. If you hire McCabe Associates, we can help you identify thieves with our private investigation services.
Engage with your customers
Just as employee theft is a concern, so is shoplifting. A great way to dissuade shoplifters is by engaging with customers. When you and your employees are friendly and attentive, it discourages shoplifters, because they believe you will more easily identify any suspicious behavior. Watch out in particular for customers who are acting in a suspicious manner, for example, avoiding eye contact, lingering, or appearing nervous. When you see customers like this, make a point to approach them and ask them if they need your help. This small act can do a lot of prevent shoplifting.
Organize your store strategically
Disorganized stores are breeding grounds for shoplifting. When your store is in disarray, it tells criminals that you are not attentive, and it will be easier to take something unnoticed. If your store is highly organized, it will also make it easier for you to identify if there is anything missing. Make sure your store is well-lit, and displays are easily visible to your employees at the front of the store. Any commonly stolen items should be placed in plain view, making it more difficult for shoplifters to take them unnoticed.
Implement video surveillance
Video surveillance not only provides you with concrete proof of any theft in your store, just the presence of cameras deters crime. When people feel they are being watched, they are less likely to steal. Make sure your video cameras are an obvious presence. Additionally, this deters employee theft in particular, because they are more likely to follow proper procedure when they know they are being watched.
Hire McCabe Associates
At McCabe Associates, we have years of experience in private investigation and security consulting. We can come into your store and help you optimize your security procedure, and if you suspect you are the victim of theft, we can help you identify the culprit. Contact us today to learn more about how we can help protect your retail store from theft.